Frequently Asked Questions

Person kneeling, opening a septic tank lid labeled

New Life 2 Septic & Rent-A-Jon | Winston-Salem, NC

Call (336) 699-3868

At New Life 2 Septic & Rent-A-Jon, we know customers often have questions about septic tank services and portable toilet rentals. Whether you’re a homeowner needing routine septic maintenance or a contractor planning a job site setup in Winston-Salem, NC, our team is here to provide clear answers and dependable service. Below are some of the most frequently asked questions we receive.

  • How often should I have my septic tank pumped?

    Most residential septic tanks should be pumped every 3–5 years, depending on household size and water usage. Regular septic pumping prevents backups, foul odors, and costly system damage. If you’re unsure when your tank was last serviced, call (336) 699-3868 and we’ll help you determine the right schedule.

  • What are signs my septic tank needs service?

    Common warning signs include slow drains, gurgling toilets, sewage odors, wet spots in your yard, or sewage backing up into your home. If you notice any of these issues in Winston-Salem or nearby areas, contact New Life 2 Septic & Rent-A-Jon immediately for prompt inspection and service.

  • What types of portable toilets do you rent?

    We offer a variety of Rent-A-Jon portable toilet options to meet different needs. Our inventory includes standard construction units, event portable restrooms, and ADA-compliant handicap-accessible units. All units are thoroughly cleaned, sanitized, and delivered ready for use.

  • How many portable toilets will I need?

    The number of portable toilets depends on the size and duration of your project or event. For construction sites, a general guideline is one unit per 10 workers during a standard workweek. For events, the number of guests and event length will determine how many units are recommended. Our team can help you calculate the proper quantity for your situation.

  • How often are portable toilets serviced?

    For construction rentals, we typically provide weekly cleaning and pumping services. This includes waste removal, sanitizing, and restocking supplies. For large or multi-day events, we can schedule additional servicing to ensure cleanliness and comfort throughout the event.

  • How far in advance should I reserve a unit?

    We recommend reserving your portable toilet rental as early as possible, especially during peak seasons in spring and summer. While we do our best to accommodate last-minute requests in Winston-Salem, early booking guarantees availability and smooth delivery.

  • What areas do you serve?

    New Life 2 Septic & Rent-A-Jon proudly serves Winston-Salem, NC and surrounding communities. If you’re unsure whether your property or event location falls within our service area, give us a call and we’ll be happy to assist.

  • How do I request a quote?

    Getting a quote is simple. Call (336) 699-3868 and provide a few details about your service needs, location, and timeline. We offer competitive pricing and dependable service you can count on.

    If you have additional questions about septic services or portable toilet rentals, don’t hesitate to contact New Life 2 Septic & Rent-A-Jon. We are committed to providing reliable, professional service to homeowners, contractors, and event planners throughout Winston-Salem, NC.